What to Expect

What to Expect

NICU can be busy, and medications, tests and monitors are crucial parts of NICU care. We work to balance the activity, beeping monitors and crying babies by giving your baby as much rest as possible. Sound monitors in the Level 3 area alert staff if the noise gets above a certain level, and we cluster your baby’s care, to give them as much time for growing and resting as possible. For instance, if we need to check vital signs at 9 a.m. we will also change the diaper and perform any other care at the same time.

The nurses can explain what all of the monitors, tubes, tests and machines do, which will help your understanding of the NICU and your baby's health.

You can also learn some basic terms using our NICU glossary and learn about the health care professionals on your baby’s team. We invite you to attend our weekly support group meetings for additional education on neonatal care.

Safety for your Baby - NICU visitation

Sick or premature babies cannot fight germs as well as healthy, full-term babies and are more likely to develop infections. That is why you must wash your hands thoroughly before entering the NICU.

You will be asked to show your hospital identification to the nursing staff each time you visit. Of course, parents may visit at any time.

Grandparents and other visitors must have a picture ID and visitors name badge to show nursing staff when they check in. Your guests may visit anytime other than 6:45-7:45 a.m. and 6:45-7:45 p.m. We may also limit visitors during flu season and when procedures are being performed on the unit.

Siblings under 2 years old are not allowed into the NICU. Sibling ages 3 to 14 may visit 4:30 to 6:30 p.m. Monday through Friday, and noon to 5 p.m. on Saturday and Sunday. Siblings over age 15 are allowed to visit as Adults.

You may request a child life specialist visit with your children before they enter NICU so that they better understand what they see. Brothers and sisters cannot visit if they have a temperature over 100.4 degrees F., if they are sick, have a rash or if they have been exposed to any communicable diseases, such as chicken pox or whooping cough.

Level 3 – (713) 791-7366

Level 2 – (713) 791-7411 East Tower or (713) 791-7331 West Tower

Social Worker – (713) 791-7149 or (713) 791-7507

Child Life Services – (713) 791-7165